top of page

Refund Policy

Anointed Hands Massage & Pilates Studio
Effective Date: September 3, 2026

​

At Anointed Hands Massage & Pilates Studio, we are committed to providing high-quality wellness services and a seamless client experience. Please review our Refund Policy carefully before purchasing services, classes, memberships, gift cards, or other studio offerings.

​

1. All Sales Are Final

All purchases are final and non-refundable unless otherwise stated in writing by Anointed Hands Massage & Pilates Studio. Purchases cannot be refunded or credited back to the original form of payment.

This includes:

  • Massage services

  • Private Pilates sessions

  • Pilates classes

  • Memberships

  • Starter Experiences and other promotional offers

  • Retail products

  • Gift cards

  • Workshops and special events

​​

2. Services & Appointments

2.1 Missed Appointments

If you miss an appointment or cancel within the required cancellation window, the applicable late cancellation or no-show policy will apply.

2.2 Late Arrivals

Late arrivals may result in a shortened session; the full-service fee still applies.

​

3. Memberships

Purchasing a membership indicates your agreement to all membership terms, including auto-renewal and commitment periods.

​​

3.1 Refunds

Membership fees are non-refundable, including:

  • Monthly charges

  • Unused sessions

  • Partial billing periods​

​

4. STARTER EXPERIENCES & PROMOTIONAL OFFERS

Starter Experiences and promotional offers are non-refundable and are subject to the expiration date and terms stated at the time of purchase. Unused or expired sessions are not eligible for refunds.

​​​

5. Gift Cards

Gift card purchases are final and non-refundable. Gift cards cannot be redeemed for cash except where required by law. If you experience an issue accessing or receiving a purchased gift card, please contact AHMP Studio for assistance.

​

6. Retail Products

All retail product sales are final and cannot be returned or refunded.

​

7. Class & Service Credits

Class or service credits issued as part of a promotion, giveaway, or compromise are:

  • Non-transferable

  • Non-refundable

  • Subject to expiration dates

These credits hold no cash value.

​

8. Special Events & Workshops

Payments for workshops, pop-up classes, and special events are non-refundable, unless the event is canceled by Anointed Hands.

If an instructor is replaced or a schedule is adjusted, the event is still considered final sale unless cancelled.

​

9. Studio-Initiated Cancellations

If AHMP Studio must cancel a class, appointment, workshop, or other scheduled offering, the amount paid will generally be applied toward rescheduling or returned as a studio credit. When rescheduling or studio credit is not reasonably available, AHMP Studio may issue a refund to the original form of payment.

bottom of page