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Privacy Policy

Anointed Hands Massage & Pilates Studio
Effective Date: September 3, 2026

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Your privacy is important to us. This Privacy Policy explains how Anointed Hands Massage & Pilates Studio (“Anointed Hands,” “we,” “our,” or “us”) collects, uses, protects, and stores your personal information when you visit our website, book appointments, or use our services.

By using our website or booking with us, you agree to the practices described in this policy.

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1. Information We Collect

We collect information to provide safe, personalized wellness services and a smooth booking experience.

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1.1 Information You Provide Directly

This includes information you give us when:

  • Booking a service or class

  • Filling out intake forms

  • Creating a Vagaro account

  • Contacting us via email, form submission, or phone

This may include:

  • Name

  • Email address

  • Phone number

  • Date of birth (if required for services)

  • Emergency contact (for Pilates/massage safety)

  • Health history and wellness information

  • Payment details (stored securely through our studio software—not by Anointed Hands)

  • Purchases, attendance records, booking history, and service history

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1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type

  • IP address

  • Device type

  • Pages viewed

  • Time spent on the site

This helps us improve website performance and user experience.

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1.3 Third-Party Information

We use third-party service providers to support website hosting, scheduling, payment processing, communications, analytics, and other business operations. Information provided through these services may be stored and processed according to their respective privacy and security practices.

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2. How We Use Your Information

We use the information we collect to:

  • Provide safe and appropriate services

  • Book and manage appointments

  • Process payments

  • Send confirmations, reminders, and service updates

  • Personalize your wellness experience

  • Maintain accurate client records

  • Improve website and service offerings

  • Communicate important policy or pricing updates

  • Offer promotions, newsletters, or special events (opt-out available anytime)

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3. How We Store & Protect Your Information

We take your privacy seriously.

  • All client information is stored securely within our studio software and our encrypted records.

  • Health and intake details are used only to deliver safe care.

  • Only authorized staff have access to necessary client information.

  • We do not store full credit card numbers on our servers—payments are processed through our studio software's secure system.

  • We protect your information using industry-standard security measures.

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4. How We Share Your Information

We do NOT sell, rent, or trade your information.

We may share your information only in the following situations:

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4.1 With Third-Party Service Providers

Service providers who help us operate our business may access your information as necessary to perform their services (e.g., scheduling, processing payments).

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4.2 Legal or Safety Requirements

We may share information if required to:

  • Comply with applicable laws

  • Respond to lawful requests by authorities

  • Protect the rights, safety, or property of Anointed Hands and its clients

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5. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic and usage, and help us understand how visitors interact with our website. You may manage or disable cookies through your browser settings, although doing so may affect certain website functionality.

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6. Email & Communication Preferences

By booking or joining our mailing list, you may receive:

  • Appointment reminders

  • Important updates

  • Newsletters or promotional offers

You may unsubscribe at any time using the link at the bottom of marketing emails.

Appointment-related emails (confirmations, reminders, receipts) cannot be unsubscribed, as they are necessary for service delivery.

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7. Health Information & Confidentiality

Health and wellness information collected through intake forms is confidential and used solely for:

  • Assessing your ability to safely receive services

  • Customizing your massage or Pilates session

This information is never shared for marketing purposes.

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8. Children’s Privacy

Our website and general services are not directed to children under 13. Minors who participate in eligible studio services, educational programs, or career-exploration activities must have appropriate parental or guardian consent.

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9. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request that we delete your information (unless it must be kept for legal, safety, or record-keeping purposes)

  • Opt out of marketing communications

To request changes, contact us.

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10. Links to External Websites

Our website may link to third-party websites.
We are not responsible for the privacy practices of those websites.
Please review their policies before submitting information.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.
Continued use of our website or services after updates indicates acceptance of the new policy.

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